Help · Games
Help & contact – Pawshift
Last updated: 25 September 2026
Write to me: info@grubenhund.com. Please include your device (e.g. iPhone 16), the OS version and the game's version number from its settings.
FAQ
Are there timers or lives?
No. No timers, no energy, no lives. Undo, restart and hints are unlimited and free.
When do ads appear?
Ad breaks only appear between puzzles and never in the first chapter; a one-time purchase turns them off. You can also unlock two glow colours with an optional ad video.
Can I play offline?
Yes, Pawshift plays completely offline. Your progress stays on your device.
A purchase did not arrive.
Tap “Restore purchases” in the game. If that doesn't help, send me the order number from Apple's or Google's receipt.
How do I change my ad consent?
In the game's settings under ad or privacy settings.