Games Runaway Tail Help & contact
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Help & contact – Runaway Tail
Last updated: 25 September 2026
Write to me: info@grubenhund.com. Please include your device (e.g. iPhone 16), the OS version and the game's version number from its settings.
FAQ
Is Runaway Tail an endless runner?
Both: 25 levels in five worlds with three stars each, plus an endless mode from level 5.
Do I need an account?
No. Your progress is stored on your device and backed up to the cloud automatically. To take it to a new device, link it to your Apple account on iPhone and iPad, or to your Google account on Android.
Can I turn off the ads?
Yes, with a one-time “No Ads” purchase. Reward videos stay optional.
A purchase did not arrive.
Restart the game – it completes interrupted purchases on launch. If that doesn't help, send me the order number from Apple's or Google's receipt.
How do I change my ad consent?
In the game's settings under ad or privacy settings.
How do I move my progress to a new device?
Link your progress in the settings – with your Apple account on iPhone and iPad, with your Google account on Android – and sign in with it on the new device. Moving between iPhone and Android is not possible at the moment.